Hear what homeowners say about Champagne Pools
One of the best things about being a pool builder is to hear all the nice things our customers say about us. Here are just a few of the kind words that we manage to capture in writing:
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Matt: One of the experiences that was great is that from the time you signed the contract that they never left our side. Champagne was always there if we had a question, if we wanted advice or if we wanted to even make a change.
Matt & Jill Floeter |
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Our family and friends have loved our pool. The minute that they walk into the house and you can see it, you know, through the sliding glass doors. They are just astounded at the beauty and just the size and they have really, really loved it and enjoyed it as well. It was a great experience. Everything happened in a timely manner from the moment they dug the hole for the pool until the final inspection. Everything was as planned and as we were told it would be. It was a great experience from start to finish. If I had to do it over, Champagne Pools would be top of our list and if we ever move and build another home they would definitely be our pool builder. The customer service was top notch from start to finish. Mike Manley the owner of the company has been a great great friend to us and built a beautiful pool so I highly recommend them.
Kim Garcia |
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For our first pool we built and I knew that there were a lot of pool builders doing the business and running out of the business. Like my next door (neighbor), they started the same week but they had a bankruptcy and the home owner is really struggling to get the money. He paid $78,000, it’s a lot of money but I will little owing about. But really thanks to Champagne Pool they gave me three months expectation and then they finished in two and a half months. I am really, really happy. We discussed with the pool builder early in the Champagne pool and you will get the best reasonable price and also with the quality work. Dr. Mohammad Karim |
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Well, you know if I had to do it all over again I would choose Champagne again. Again we talked to five different builders in Central Florida and a lot of them are very popular builders. You know all of those top names that you see around and they were all good. But what set Champagne apart was not just the price but also on a personal level the type of people at Champagne. And the type of ideas and innovative designers like our designer Teri Smathers. An unbelievable designer she came in and blew us away with such a great touch with things that we wanted. She understood our budget and helped us work within our budget to get the most out of our pool. There is nothing that I would change about it. It’s been a great experience.
Patrick O’Hara |
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Maritta: The advice that I would give in starting a pool, Champagne
Mike: I think you know take advantage of the services that Champagne offers in terms of the sales support, you know helping you design the pool, figuring out what your options are, and making sure that you end up with what you really want to end up with. Take advantage of their experience and you know we are very happy with what we ended up with mostly as a result of the suggestions we received from our salesman Rick.
Maritta & Mike O’Toole |
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"Thank you for a great job. The pool is beautiful and everyone was wonderful to work with. Once again, thanks for a great job done. Best Regards,"
Carmen M. Rubieno
"We are writing to thank Champagne Pools & Spas for a job well done on the construction of our new pool and the continued support we have asked from your company since it was built. We are quite satisfied with our new pool and would like to take this opportunity to thank the Construction Superintendent, Randy Rickel, for his professional attitude, knowledge and patience he has demonstrated to us. He was very attentive to issues as they arose and he resolved them in a timely manner. Randy is a true asset to your company. Even though this letter is somewhat late in the making, we would like to see the proper people get the recognition they deserve. Sincerely,"
Jim & Ann Wottring
"Dear Mike, In this day and age, outstanding service is often taken for granted. Several years ago, I purchased a home that had a Champagne pool installed 9 months prior to my purchase. There was a minor problem with the pop-up cleaners. Initially, I was told the warranty did not transfer, but after speaking with you, the problem was handled appropriately. Frankly, that was the final factor that I used in choosing Champagne to build the pool in our new home. That decision proved to be very beneficial to our family. I must personally brag on Nick DiGiacomo, both Denises, and Marc Dower. All of these people are an asset to your company. They are terrific! Mike, building a pool is stressful to the homeowner. But your staff and subs were superior. As you know, this is a time-consuming process that never finishes soon enough for the homeowner. Your home at times looks like a war zone. However, when the job is done, all you can do is marvel at the process. It has been a pleasure dealing with Champagne pools. I would recommend your company to anyone. Stop by and see our pool, you and your staff are a part of it. Sincerely,"
Jim Daniels
"Dear Mr. Manley: We are writing this letter to let you know that we are very pleased with our Champagne Pool. When Randy and I first discussed the possibility of building a pool, we were scared to death. We heard and read about all types of horror stories concerning pool contractors going out of business, and jobs not being completed. These stories really made us apprehensive about starting construction of a pool. However, after meeting with you and Mark Bovier at the Daytona Beach Home Show we were impressed and decided to start the construction. From the beginning stages to completion, we found Champagne Pools to be professional, accommodating and a pleasure to do business with. We will recommend Champagne Pools to everyone! Thank you for making our pool construction a pleasant experience! Sincerely,"
Randy & Cherie Cadenhead
"Dear Mr. Manley:After living in Florida for over 23 years and hearing many pool builders boast of excellent customer service, it is rare to find one that lives up to their advertising. Rest assured that your company does have superior customer service and continues to go beyond the customary benchmark to exceed our expectations. There is one particular member of your staff that needs recognition for such exemplary service. She always goes beyond the call of duty to do whatever is necessary to satisfy her customers, no matter how detailed or demanding. Her enduring smile is always present, along with the winning personality that we have become accustomed. Needless to say, in our opinion, she is a true asset to Champagne Pools. The person deserving of such accolades is Teri Smathers. As long as Champagne has such high-quality employees, we will continue to recommend you to all our business associates and personal friends. Sincerely,"
Ken Joyner & James Hathaway
"Mike, Once again you continue to prove why you are the best pool builder in the state. Your customer service continues to be exemplary in every aspect.Rob and Mark came to my home today to repair an inoperative pool light. During the process they spent time, once again, explaining many questions I had regarding pool maintenance. There professionalism and work ethic has been in the past and continues to be an example of the way customer service should be. I would be proud to recommend your company based on this type of continued service. Thank you,"
Vince Silanskas
"Dear Mark, We are very pleased with our Champagne pool. The whole process beginning with your first presentation to the completion was a class act. The price, a major factor to us, was competitive. You, the Champagne staff and your subs were all concerned with the many details of the project and backed it up with actions and built a great pool. The pool is truly a beautiful addition to our home and a pleasure to use. We have received many compliments from family and friends for its beauty and design. Sincerely,"
Dorothy & Lloyd Hampson
"Mike & Rick, We would like to thank the two men on your Deck Crew: Frank and Chris (Boogie). They were real good workers and did a great job and were very polite. I would highly recommend them to others. I hope they keep up the good work they do. I really appreciate you having them do the deck work for our pool."
Mr. & Mrs. Donald H. Bretz
"Dear Mr. Moseley, My wife, Barbara and I had a pool built by Champagne Pools during 2003. This is our second home and the work was completed while we were resident in the UK. We now reside permanently in Orlando. The pool was planned by Bruce Hallett, although we never saw any of the construction work, apart from photographs that Bruce sent to England at its various stages. We appreciated being kept up to date and were interested and excited to see the pool growing and of course not to be part of the upheaval it had caused. I would like to take this opportunity to thank your company for the excellent product you have created, and particularly to Bruce, whose creativity and enthusiasm and obvious skills in building the pool will give us much pleasure in the future. Please convey our warmest thanks to him. Not forgetting Elvis, who at the ‘pool school’ put off so much time with we strangers to owning a pool. Thank you all very much indeed. Yours appreciated,"
Bill & Barbara Clayton
Thanks again for a terrific job on the installation of our pool. V/R,"
John and Li McCombs
"Dear Mr. Manley: At this time, we would like to take opportunity to communicate to you how pleased we have been with the entire staff of Champagne Pools & Spas concerning the recent construction of our pool at 14736 Windigo Lane, Orlando, Florida, 32828. The entire staff has been very courteous, caring and professional. This service stems from all of the departments that were involved with assisting us in achieving our goals for our desired pool. Beginning with the receptionist and throughout all of the other departments, the service provided has been excellent. We would like to thank the entire staff for making our experience pleasant and meaningful. Very truly yours,"
Christine & Paul Sarubbi |
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